Shopping with us during Coronavirus (COVID-19)

Shopping with us during Coronavirus (COVID-19)

In store

Please adhere to social distancing and unless exempt, face masks must be worn. Please use the hand sanitizer available on entry to the store. 


Orders placed online will be sent out between Monday to Friday each week. Orders placed outside of these times will be sent out the next working day. 

We are also offering Click and Collect on all items online. Simply choose 'Collect from store' at checkout. Orders will then be available for pickup from Monday to Saturday 10am -5.30pm, Sunday 11am - 4pm. 

Please be aware these times may vary, dependant on demand. 

Online Enquiries
For all retail enquiries, please do contact We have a reduced team working to fulfil your online orders, and therefore may take longer to respond. In the meantime, we hope to assist you as much as we are able to.

Bespoke Orders
Our bespoke team are on hand to help you plan your soft-furnishing projects during this time, including our estimating and contact details. Please visit our Bespoke page to discover how. 

We look forward to hearing from you and do very much appreciate your support and patience during this period. Please otherwise do take care of yourselves and others, and stay safe. 

The Hackney Draper team